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Good Stuff to Read

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Fierce Conversations: Achieving Success at Work
and in Life One Conversation at a Time

Susan Scott known for her bold yet practical approach to executive coaching and leadership development, Susan Scott has been challenging people to say the things that are hard to say for over two decades. Susan founded Fierce in 2001 after 13 years leading CEO think tanks, more than 10,000 hours of conversations with senior executives, and one epiphany: While no single conversation is guaranteed to change the trajectory of a career, a business, a marriage, or a life—any single conversation can. Susan continues to share her expertise with clients through her keynote presentations, and award-winning books.


Fierce Conversation delivers concrete tools and practical models for improving workplace relationships and creating high levels of engagement.

Discover how to:

  • Overcome barriers to meaningful communication

  • Handle strong emotions—on both sides of the table

  • Expand and enrich conversations with colleagues, friends and family

  • Increase clarity and improve understanding

  • Catalyze creativity, problem-solving and passion

  • Connect with colleagues, customers and family at a deep level

Includes a workbook and the Seven Principles of Fierce Conversations!

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Crucial Conversations: Tools for Talking When Stakes Are High

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance


The New York Times business bestseller that has transformed organizations and changed the way millions of people communicate. With more than 3 million copies sold, this book—now in its second edition—gives you the tools to prepare for high-stakes conversations, transform anger and hurt feelings into powerful dialogue, and make it safe to talk about almost anything. Get unstuck with best practice skills for high-stakes interactions.

Nonviolent Communication: A Language of Life:
Life Changing Tools for Healthy Relationships

Marshall B. Rosenberg, Ph.D. is the founder and educational director of the Center for Nonviolent Communication. Deemed international peacemaker, mediator and healer, he spends more than 250 days each year teaching these remarkably effective communication and conflict resolution skills in local communities, at national conferences and in some of the most impoverished, war-torn areas of the world. He is based in Wasserfallenhof, Switzerland. 


In this internationally acclaimed text, Marshall Rosenberg offers insightful stories, anecdotes, practical exercises and role-plays that will dramatically change your approach to communication for the better. Discover how the language you use can strengthen your relationships, build trust, prevent conflicts and heal pain. Revolutionary, yet simple, NVC offers you the most effective tools to reduce violence and create peace in your life one interaction at a time. 


Over 150,000 copies sold and now available in 20 languages around the world. More than 250,000 people each year from all walks of life are learning these life-changing skills.

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